Delivery and service

Fill in the form below or email us at info@lansantiek.com with the articles and your name, address and telephone number.

We will email you as soon as possible if we still have the articles in stock and what the total costs are including shipping or delivery.

After you have transferred the total amount to our account NL26 INGB 065 61 65 170 in the name of Van der Lans Antiek in Hummelo we will send the items as soon as possible or we will make an appointment with you about the delivery.

Our bank details are:

IBAN NL26INGB0656165170
BIC INGBNL2A
ING Bank N.V.
Foreign Operations
P.O. Box 1800
1000 BV Amsterdam

Warranty

The lamps that we sell are in used condition and often many years old. This means that natural wear and weathering always occurs to a greater or lesser extent.
We will report any damage or other defects on the website and show them in the store.
The wiring and fittings have been renewed if necessary.
The crystal has also been checked for damage and if necessary the wires have been replaced.
Should a malfunction occur after a while, you can contact us so that we can find a solution to the problem in consultation with you.

Returns

Items purchased from us in the store or via email can only be returned if this has been agreed with you when purchasing.
After we have received the item in good condition, we will refund you the purchase amount, minus the costs for shipping, packaging and administration. We will give you a quote for this.

Damage

We package the items very carefully to avoid the risk of damage. If an item arrives damaged, we ask you to email us pictures of the packaging and the item.
We ship insured and take the claim from you.
In consultation with you, we will send a replacement item or return the total invoice amount.